Privacy Policy
Last updated: June 3, 2026
Introduction
vine-signal ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vine-signal.net or use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Register for our culinary programs
- Contact us via email
- Sign up for newsletters or updates
- Participate in our courses or workshops
This information may include:
- Name and contact information (email address, postal address)
- Dietary restrictions and preferences
- Payment information (processed securely through third-party payment processors)
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Process your program registrations and payments
- Communicate with you about our services
- Send program updates, schedules, and educational materials
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Address: 127 Reservoir Street, Surry Hills, NSW 2010, Australia